Shipping Information

Standard Shipping

We include FREE Standard Shipping on all pump orders, Australia-wide. Our Standard Shipping is via road and usually takes between 1 and 3 business days from the time it is dispatched, however can take up to 10 business days to some destinations including remote locations. We use Sendle for this service.
Below is a list of typical delivery times from dispatch as supplied from Sendle.

Please note Standard Shipping delivery times are estimates and are not guaranteed. If you need to a faster service, please select Express Shipping option during the checkout.

City Typical Delivery Times
Adelaide 1 to 3 business days
Albury 1 to 2 business days
Bendigo 1 to 4 business days
Brisbane Same or next business day
Bundaberg 1 to 2 business days
Cairns 1 to 3 business days
Canberra 1 to 2 business days
Central Coast 1 to 2 business days
Darwin 3 to 5 business days
Geelong 1 to 3 business days
Gold Coast Same or next business day
Hobart 3 to 7 business days
Launceston 3 to 7 business days
City Typical Delivery Times
Mackay 1 to 2 business days
Maryborough 1 to 2 business days
Melbourne 2 to 3 business days
Newcastle 1 to 2 business days
Northern Rivers 1 to 3 business days
Perth 7 to 10 business days
Port Macquarie 1 to 2 business days
Rockhampton 1 to 2 business days
Sunshine Coast 1 to 2 business days
Sydney 1 to 2 business days
Toowoomba Same or next business day
Townsville 1 to 3 business days
Wollongong 1 to 2 business days

Express (Australia)

We offer an express shipping service. Delivery costs will be calculated during the checkout, once your shipping address details have been completed. Delivery times vary depending on your location but it is generally a maximum of 2 working days from dispatch. You can contact us here for delivery times specific to your destination.

International Express

We currently offer an international shipping service for delivery to locations outside Australia. Delivery costs will be calculated during the checkout, once your shipping address details have been completed. Delivery times vary for this service. For more detail on shipping times to your location, contact us.

Using your own freight company

If you have a valid account with a transport company that can pick-up from Salisbury, Qld 4107 Australia, then you can choose to use your own freight company.
To do this:

  • Select ‘I’ll use my own freight company’ from the shipping options during checkout
  • Include the name of your transport company AND your freight account number in the ‘Order Notes’ section

Pick-up from Factory

You can pick up your order from our Brisbane, Australia factory. Please choose the ‘Local Pick-up’ option during the checkout.
Please wait until your have received an email confirming your order is ready to be collected before coming to collect your order. We cannot dispatch any orders until this confirmation email has been sent.

Brisbane Factory Address:
592 Tarragindi Rd
Salisbury, Qld 4107
Australia
+61 (0)7 3103 5190

Still have questions? Please check our FAQs section to find answers to common questions including shipping, buying and warranty & returns.